Author Archives: PJD Business Machines

Waiting longer than one day for copier service?

This is like a throwback 25 years ago with the big copier dealers, back then this was common, customers waiting 3 to 5 days for copier service, large companies would not care as they took care of their largest accounts … Continue reading

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Copier Salesman/Snake oil Salesman

A customer of mine decided to go with a Canon copier, the salesman (snake oil salesman) told them that Kyocera/Copystar was a foreign company and was made outside the USA, hello! Canon is not a USA born company and also … Continue reading

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5 year copier lease are 2 years too long

Salesmen are still pushing this and their company they work for love it! Who benefits from a five year copier lease? Why on earth would you want to enter a five year copier lease? If you are going to lease … Continue reading

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Kyocera Dealer refused to give customer a service contract after 4 years……..

I picked up a new customer today, we hit it off very well, turns out he was an Army Veteran who served in Desert Storm. Small law firm in Lynbrook, anyways, they bought a decent entry level commercial machine from … Continue reading

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Customers who lease copiers need to pay attention and read the lease before signing!

I am getting a lot of calls from people reading my blogs, I am happy to be informative to you and want you to be better educated when purchasing/leasing copiers. I am not just a salesman, although I do sell … Continue reading

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“You won’t get better service at a higher price”

A customer called in Friday afternoon with a down HP laserjet 8150, it needed a fuser unit. We had one overnight shipped Saturday delivery and installed it so this would be running for Monday morning at 7:00AM. The owner of … Continue reading

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This is one of our Kyocera copiers going out and what we do to it.

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