Tag Archives: copier service on long island

Kyocera Dealer refused to give customer a service contract after 4 years……..

I picked up a new customer today, we hit it off very well, turns out he was an Army Veteran who served in Desert Storm. Small law firm in Lynbrook, anyways, they bought a decent entry level commercial machine from … Continue reading

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“You won’t get better service at a higher price”

A customer called in Friday afternoon with a down HP laserjet 8150, it needed a fuser unit. We had one overnight shipped Saturday delivery and installed it so this would be running for Monday morning at 7:00AM. The owner of … Continue reading

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Beware of Copier Companies misleading the customer into purchasing new equipment

I had a customer call in this week because they were not able to scan anymore on their Canon IR3570. I asked them if they were able to print and they replied yes. By them stating that, I was certain … Continue reading

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I want to buy a copier without a contract or a lease, which copier has the best CPC?

Some customers do not want to deal with leasing, they do not want to be tied into a leasing company and they rather just purchase the copier outright and pay for service when it is needed.   Although I do … Continue reading

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Why buy a used copier when I can buy new?

When shopping for copiers, there is a lot to be learned. I often get asked by customers and even potential customers…. Why should I by a used machine? without BS-ing, you and to be quite honest, there is nothing like … Continue reading

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Why the copier salesman & his company hate the dollar buy out option in a lease?

My last post was regards to leasing and renting and the difference between the two, today I will hit a nerve with salesman & their company they work for. When ever you lease a copier, you have the option to … Continue reading

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What is the difference between leasing and renting a copier? which one is for me?

Posted on December 8, 2013 by PJD Business Machines I often get call from people looking for information about copier machines and many times, they do not understand the difference between the two. I will try to explain it simply … Continue reading

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