Waiting longer than one day for copier service?
by PJD Business Machines
This is like a throwback 25 years ago with the big copier dealers, back then this was common, customers waiting 3 to 5 days for copier service, large companies would not care as they took care of their largest accounts first.
For the past 15 years, this was unheard of as competition became so great and no copier company could afford to lose customers because of bad service or long response times!
The 90’s are back in full force! every week we go out to meet new customers and they are complaining that they’re waiting for service and want to move their business to us!
This week I had a customer call in, they have a Kyocera color copier that has been down for almost a week, and it just needed paper feed rollers & toner , he has been down four days!
Business is tough enough during Covid-19, this is not acceptable.
Needless to say, this company will be going with us for his next lease.
We give same day copier service, we will come to you on a Saturday if needed and we will accommodate you for after hour service.
call us today, you have enough to worry about being in business, the last thing you need is poor copier service and long wait times.
Speak with the owner and get the service & response time you deserve.